Transform Your Food Business with Revolutionary Technology

×

Terms of Service

Effective Date: January 1, 2024

1. Service Agreement

By accessing Food Horizon Hub services, you agree to these terms and our commitment to transforming your food business operations through innovative technology solutions.

2. Service Description

We provide comprehensive food technology solutions including inventory management, POS systems, supply chain optimization, and business intelligence analytics for food service businesses.

3. Account Responsibilities

Users are responsible for maintaining account security, providing accurate business information, and using services in compliance with applicable food safety and business regulations.

4. Payment Terms

Services are billed monthly or annually as selected. All fees are due in advance and non-refundable except as specified in our 60-day satisfaction guarantee.

5. Data Ownership

You retain full ownership of your business data. We provide secure hosting, backup services, and data portability options at your request.

6. Service Availability

We strive for 99.9% uptime and provide 24/7 technical support. Scheduled maintenance will be announced in advance whenever possible.

7. Limitation of Liability

Our liability is limited to the amount paid for services in the preceding 12 months. We provide services "as-is" while maintaining high standards of quality and reliability.

8. Contact Information

Questions about these terms? Contact us at [email protected] or call +1 (512) 555-0127.

×

Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect business information necessary to provide our services, including contact details, business operations data, and system usage analytics to improve performance.

How We Use Information

Your information is used exclusively to provide services, customer support, system optimization, and communication about service updates and new features that benefit your business.

Data Security

We employ bank-level encryption, regular security audits, secure data centers, and follow industry best practices to protect your business information and customer data.

Information Sharing

We never sell your data. Limited information may be shared with service providers (payment processing, hosting) under strict confidentiality agreements to deliver our services.

Your Rights

You have the right to access, update, delete, or export your data. You can also opt out of marketing communications while continuing to receive service-related updates.

Data Retention

We retain your data as long as you use our services plus 90 days for account recovery. Backups are maintained for disaster recovery and deleted according to our retention schedule.

Contact Us

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (512) 555-0127.

×

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services, remember your preferences, and analyze how our platform is used.

Essential Cookies

These cookies are necessary for our platform to function properly, including user authentication, security features, and maintaining your session while using our services.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform, identify areas for improvement, and optimize the user experience for food service professionals.

Performance Cookies

These cookies help us monitor system performance, load times, and technical issues to ensure our platform runs smoothly for your business operations.

Your Choices

You can control cookie preferences through our consent banner or your browser settings. Note that disabling essential cookies may affect platform functionality.

Third-Party Cookies

We may use third-party services for analytics and payment processing that set their own cookies under their respective privacy policies.

Updates to Policy

We'll notify you of any significant changes to this cookie policy through our platform or email communications.

×

DMCA Policy

Effective Date: January 1, 2024

Copyright Protection

Food Horizon Hub respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices for copyrighted material.

Filing a DMCA Notice

To file a copyright infringement claim, please provide:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our platform
• Your contact information and electronic signature
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you're authorized to act

Counter-Notification

If you believe your content was wrongly removed, you may file a counter-notification with the same required elements plus a statement consenting to jurisdiction.

Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers in accordance with the DMCA and our terms of service.

DMCA Agent Contact

Send DMCA notices to our designated agent at:

DMCA Agent - Food Horizon Hub
Email: [email protected]
Address: 842 Tech Plaza Drive, Austin, TX 78701, USA
Phone: +1 (512) 555-0127

×

GDPR Compliance Information

Last Updated: January 1, 2024

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

Right of Access

You can request confirmation of whether we process your personal data and obtain a copy of your data and information about how it's processed.

Right to Rectification

You can request correction of inaccurate personal data and completion of incomplete data without undue delay.

Right to Erasure

You can request deletion of your personal data when it's no longer necessary for the purposes for which it was collected or when you withdraw consent.

Right to Data Portability

You can request your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications and optional features
• Contract performance for service delivery
• Legitimate interests for service improvement and security
• Legal obligation for compliance requirements

Data Protection Contact

To exercise your rights or ask questions about data protection:

Data Protection Officer
Email: [email protected]
Phone: +1 (512) 555-0127
Address: 842 Tech Plaza Drive, Austin, TX 78701, USA

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.